Western Linen  International Shipping Guide

Bringing authentic Western craftsmanship to customers around the world.

1. How International Shipping Works

International orders require a little extra care to make sure everything arrives safely and cost-effectively.

1. Add your desired items to your shopping cart.
2. Take a screenshot or copy the list of items (include sizes, colors, and quantities).
3. Email us your order at Info@western-linens.com with the subject line:
   “International Order Request – [Your Country Name]”
4. We’ll confirm availability and prepare a custom shipping quote based on your location.
5. Once approved, you’ll receive a secure payment link and shipping invoice.
6. After payment, your order will be carefully packed and shipped — tracking details included!

💬 This process ensures accurate shipping costs, safe packaging, and smooth customs processing for every international order.

2. Processing Time

Orders are processed within 3–5 business days after payment confirmation. Custom or made-to-order items may take longer. You’ll receive a tracking email once your order ships.

3. Estimated Delivery Times

*Delivery times are estimates and may vary based on customs and local postal services.

4. Customs, Duties & Taxes

All international shipments may be subject to import duties, customs fees, or local taxes upon arrival. These charges are not included in the product price or shipping fee and must be pa

5. Tracking Information

All international shipments include tracking. You’ll receive a tracking link via email once your order has shipped. Please allow a few days for tracking updates to appear while your parcel is in transit or awaiting customs clearance.

6. Lost or Delayed Packages

If your order is delayed beyond the estimated time frame or seems lost in transit:

• Wait up to 30 business days after shipping before filing a claim.

• Contact us with your order number and tracking ID so we can assist you right away.

7. Returns & Exchanges

International customers may return eligible items within 14 days of delivery.
Please note:

• Return shipping and customs fees are the customer’s responsibility.

• Items must be unused, unworn, and in their original packaging.
  Contact us before sending any return to receive authorization and return instructions.

8. Contact for International Orders

For all international orders and shipping inquiries, please contact:
Info@western-linens.com
Include your name, destination country, and a copy of your shopping cart.

We’ll get back to you promptly with your personalized shipping quote and next steps.